We are here to help! Our Customer Service team is working diligently and will respond as soon as possible with updates and answers to your inquiries. We're grateful to you for choosing Keepsake Quilting and deeply appreciate your patience. Your call and email, as always, are very important to us. We hope you and yours are well and staying healthy! Our team is committed to going the extra mile to make sure your questions are answered, your issues are resolved, and you're pleased with each and every item you receive. If we ever fall short of this, please reach out and let us know. We truly value your friendship and trust, and want you to have the best experience possible with Keepsake Quilting. Telephone: Product Ordering: 1-800-865-9458, Customer Service: 1-800-525-8086 Available: Monday-Friday, 8:00 am - 6:00 pm est Email: customerservice@keepsakequilting.com Mail: Keepsake Quilting • 505 Aztec Drive • Archdale, NC 27263 • USA