Keepsake Quilting has only one goal — your satisfaction!
We want to do everything we can to make sure that you're perfectly delighted with every product you purchase, every person you speak with and every experience you have with us.
If you are not completely satisfied with your purchase, simply return your package in its original, unused, and uncut condition within 90 days from receipt of purchase for a refund, account credit or exchange
We believe that ordering fabric and quilting supplies should be just as much fun as quilting itself. If we ever fall short of our goal, please tell us. We value your friendship and trust above all.
TO RETURN AN ITEM, PLEASE:
Include your packing slip (or a copy) with the order number.
Circle the item(s) you are returning.
Remember to pack it securely.
Return shipping charges will apply.
Returns should be directed to:
505 Aztec Drive
Archdale, NC 27263
Attention Returns Department
Once we receive items back in our warehouse, if you paid by credit card, your account will be credited approximately 2 weeks after we receive the package. For orders paid by check, money order or gift certificate, all refunds will be in the form of a credit on your account. Upon request, refunds over $20.00 may be issued a refund check. Please let us know if we can be of further assistance.